FAQ

These are some of the most common questions asked about our Kennesaw & Actworth pet sitting & dog walking services. If you have a question we haven’t included here, please feel free to contact us.

What is a Meet & Greet?

A Meet and Greet is the first step to pet care service. Here you’ll meet your pet sitter and show them your pets’ routine, location of supplies and provide any additional relevant information about your home and pet.

To prepare for your Meet and Greet, log in to our online scheduling software and click on New Client and register. Once that is completed we will set up a meet & greet with you at your home, Free of charge.

Is Pampered Paws LLC Bonded & Insured?

Yes we are through Pet Sitters Associates.

Do you work on holidays?

Yes, we work 7 days a week and 365 days of the year and we don’t charge extra to work on a holiday.

Does Pampered Paws LLC offer in-home boarding?

We do not. We aren’t a boarding facility. We are a mobile pet sitting service that comes to you.

How much notice do you need to schedule a pet sit or a dog walk?

If you are a potential client we request a 5 day notice, but we are flexible to our regular clients.

Do you offer every other day cat sits?

We do not. For the safety and well-being of your pet we must visit everyday.

What forms of payment do you take?

Cash, Zelle, and Venmo.

Do you have a cancellation policy?

Vacation & Business Travel need to be cancelled 7 days in advance from your start date in order to receive visit credits. You have up to 6 months to use your credits. Less than 7 days, your deposit will be forfeited and no credits will be given.

Dog Walks/Let Outs – cancellations made after 9pm the night before, the visit will be charged full price of the visit.

In the event of an early return from a trip No Refunds or Credits are given as I have reserved that time for your pet care and have turned down other potential clients.